Effective Date: June 29, 2026

Hungry Jack’s (“Hungry Jack’s,” “we,” “us,” or “our”) operates the website hungryjacks.restaurant and our restaurant located at 14045 FM 2100, Ste 120, Crosby, TX 77532. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described below.

Note: Hungry Jack’s in Crosby, Texas is a locally owned restaurant. We are not affiliated with the Hungry Jack’s burger chain in Australia, nor with the Hungry Jack brand of pancake mixes and syrups (owned by Hometown Food Company).

Information We Collect

We collect information in the following ways:

  • Information you provide directly. When you fill out a form on our site (such as our catering or contact form), place an order, sign up for our rewards program, or subscribe to email or text updates, you may provide your name, email address, phone number, mailing or delivery address, date of birth, order details, and any message you choose to send us.
  • Online ordering and payment information. When you place an order online, your order and payment are processed by our point-of-sale and online ordering provider, SpotOn. Payment card details are collected and handled directly by SpotOn and its payment processors — we do not store your full payment card numbers on our systems.
  • Information collected automatically. When you visit our website, we and our analytics providers may automatically collect technical information such as your IP address, browser type, device information, pages viewed, referring website, and how you interact with our site. This is collected through cookies and similar technologies (see “Cookies and Analytics” below).

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your food orders and catering requests;
  • Operate and administer our loyalty and rewards program;
  • Respond to your questions, comments, and requests;
  • Send you marketing communications by email or text message, where you have opted in;
  • Improve our website, menu, and customer experience;
  • Understand site traffic and how visitors use our website; and
  • Comply with our legal obligations and protect our rights.

Cookies and Analytics

Our website uses cookies and similar technologies to make the site work, remember your preferences, and understand how visitors use the site. We use Google Analytics (via Google Tag Manager) to collect aggregated information about website traffic and usage. Google may use this data in accordance with its own privacy policy. You can learn more about how Google uses data at policies.google.com/privacy, and you can opt out of Google Analytics using Google’s browser opt-out add-on.

Most web browsers let you refuse or delete cookies through your browser settings. Please note that disabling cookies may affect how parts of our website function.

Email and Text Message Marketing

If you opt in, we may send you promotional emails and/or text messages about specials, events, and offers at Hungry Jack’s.

  • Email: You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any marketing email.
  • Text messages (SMS): By providing your mobile number and opting in, you consent to receive recurring marketing text messages from Hungry Jack’s. Message and data rates may apply. You can opt out at any time by replying STOP to any message, or reply HELP for assistance. Consent to receive marketing texts is not a condition of any purchase.

Loyalty and Rewards Program

When you enroll in our loyalty and rewards program (offered through SpotOn), we collect information needed to administer the program, such as your name, phone number, email address, date of birth, and a record of your visits, purchases, and rewards earned and redeemed. We use your date of birth to send you birthday rewards and offers, and we use the other information to track your rewards, personalize offers, and communicate with you about the program. Information collected through the program is also subject to SpotOn’s privacy practices.

How We Share Your Information

We do not sell your personal information. We share information only as needed to operate our business, including with:

  • Service providers who help us run our restaurant and website — such as SpotOn (point-of-sale, online ordering, payments, and loyalty), our website hosting and email providers, and analytics providers like Google.
  • Third-party delivery platforms. If you order through a delivery partner such as DoorDash or Uber Eats, your information is collected and handled by that platform under its own privacy policy.
  • Legal and safety purposes — when required by law, to enforce our policies, or to protect the rights, property, or safety of Hungry Jack’s, our customers, or others.

Reviews and Social Media

If you interact with us on platforms such as Google, Instagram, TikTok, or other social media, your activity is governed by the privacy policies of those platforms. Any review or content you post publicly may be visible to others.

Third-Party Links

Our website may contain links to third-party websites and services (such as our ordering provider and delivery partners). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

Data Security

We take reasonable measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

Our website and services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

Your Choices

You may:

  • Unsubscribe from marketing emails using the link in any email, or opt out of texts by replying STOP;
  • Adjust your browser settings to refuse or delete cookies;
  • Contact us to ask about, update, or request deletion of the personal information we hold about you.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Hungry Jack’s
14045 FM 2100, Ste 120
Crosby, TX 77532
Phone: (281) 462-7153
Website: hungryjacks.restaurant